A useful concierge brief explains who is traveling, what matters most, and which decisions need help. Specific preferences lead to more relevant options than a long list of activities.
Explain the people behind the numbers
Guest count is a starting point. Share ages where relevant, bedroom preferences, dietary requirements, and the pace your group enjoys. Describe practical needs clearly without providing unnecessary sensitive information. The aim is to make the proposed arrangements fit the people.
Rank the three essentials
Identify the experiences that would most affect your choice of villa or destination. A chef-led family celebration, easy beach access, or quiet work space may each change the shortlist. Mark everything else as flexible so the team can offer useful alternatives.
Ask for a written service outline
For every requested service, confirm the provider, scope, price basis, timing, and cancellation conditions before accepting it. Ask which arrangements are still proposals. A clear written itinerary helps distinguish an idea from a confirmed booking.
Three answers to get in writing
Use these questions when comparing actual properties. Record the answer for each shortlisted villa; an unanswered item remains a question, not an included feature.
- Who confirms each service and communicates changes?
- Which requests are included in the proposal and which cost extra?
- What cancellation terms apply to outside providers?
Attach the relevant villa reference to each question in your stay inquiry. Keep the resulting answers with the written proposal so everyone in your group is planning from the same information.
Turn the idea into a useful shortlist
Start with the Costa Rica villa collection and save the homes that fit your group. Use the questions above when comparing their details, rather than assuming the same arrangements apply to every property. If a feature is essential, ask for a specific written answer before making your decision.
The VIC concierge experience can help frame your requests. Send your dates, guest configuration, and priorities through your stay brief; the team can then discuss suitable options. A submitted inquiry does not confirm availability or create a reservation.
A question before you go
Does sending a concierge request confirm a service?
No. Treat a request as a planning step until the service, cost, and arrangements have been confirmed in writing.