Concierge services
Your personal concierge
Tell us who’s coming, what you love and when you arrive. Your dedicated VIC concierge helps arrange the details before and during your stay.
Plan your stay
50 concierge requests
Choose a service to add it to your stay inquiry. Your concierge will confirm availability and pricing for your villa and dates.
Private chef & dining
From the first breakfast to a farewell supper, share the flavors, traditions and dietary needs of your table.
Explore private dining ↗- Private chef dinnerChoose a regional menu with your chef.↗
- Breakfast at the villaSet the breakfast time around your first swim.↗
- Poolside barbecueGather for a grilled lunch by the pool.↗
- Cooking lessonMake a local specialty alongside a chef.↗
- Sommelier tastingExplore a flight of wines with paired bites.↗
- Private bartenderChoose signature drinks for cocktail hour.↗
- Pantry stockingHave favorite groceries waiting on arrival.↗
- Celebration cakeChoose the flavor, inscription and serving size.↗
- Restaurant reservationsFind the right table for your group.↗
- Picnic hamperPack a lunch for the beach or a trail.↗
At the villa
For the days you want to stay in, bring the instructor, therapist or evening’s entertainment to you.
- In-villa massageChoose a treatment style and a quiet setting.↗
- Private yogaStart the morning with a guided terrace session.↗
- Pilates instructorArrange a class suited to your group.↗
- Personal trainingPlan a workout around the villa’s equipment.↗
- Swimming lessonsMatch an instructor to swimmers’ ages and confidence.↗
- Outdoor cinemaChoose a film for an evening under the stars.↗
- Art workshopInvite a local artist to teach at the villa.↗
- Live acoustic musicSet the mood for dinner with a local musician.↗
- Beauty appointmentsArrange hair, makeup or nail services at home.↗
- Family games afternoonPlan poolside games and activities for mixed ages.↗
Experiences beyond the villa
Take to the water, walk a market with a local guide or spend a morning learning the break.
Explore yacht charters ↗- Private yacht charterChoose a crewed boat and a route for the day.↗
- Sunset sailingHead out for a shorter sail in the evening light.↗
- Guided snorkelingExplore a reef with equipment and a local guide.↗
- Surf lessonsFind a break and instructor suited to your level.↗
- Fishing charterChoose inshore or offshore fishing with a captain.↗
- Guided nature hikeSet the distance, terrain and start time.↗
- Art and architecture tourExplore galleries, landmarks and neighborhood studios.↗
- Local market walkMeet producers and discover regional ingredients.↗
- Vineyard visitArrange a cellar tasting and a ride back.↗
- Golf tee timesReserve a round and arrange club rentals.↗
Arrival & getting around
Plan the journey from the airport to the front door, along with the trips you’ll take during your stay.
Explore transfers ↗- Airport pickupMatch the vehicle to your flight and luggage.↗
- Departure transferCoordinate pickup with your return flight.↗
- Private chauffeurReserve a driver for an evening or a full day.↗
- Rental car deliveryArrange a vehicle handover at the villa.↗
- Group transportationKeep a larger party together for an outing.↗
- Airport meet and greetArrange a personal welcome at the terminal.↗
- Boat transferCoordinate a crossing and onward pickup.↗
- Early arrival arrangementsAsk about villa access before check-in.↗
- Late checkoutExplore departure-day options for a later flight.↗
- Luggage storageArrange a place for bags between travel plans.↗
Family & celebrations
Make room for the youngest guest, an anniversary for two or the rare evening when everyone is together.
- BabysittingShare the children’s ages and the hours you need.↗
- Baby equipment rentalRequest a crib, high chair or stroller.↗
- Child car seatsSpecify ages and sizes for transfer vehicles.↗
- Birthday party planningPlan a villa gathering around your guest of honor.↗
- Anniversary arrangementsChoose flowers, dinner and a private setting.↗
- Proposal planningCoordinate the location, timing and personal details.↗
- Family photographyPlan a relaxed portrait session before sunset.↗
- Floral arrangementsChoose seasonal flowers for rooms or the table.↗
- Accessibility planningReview steps, bathrooms and transfer needs.↗
- Laundry serviceArrange collection, pressing and return.↗
askVIC
An idea for tomorrow
Over breakfast, explore a local market or a cooking class with askVIC. When you’re ready, your personal concierge can confirm the people, timing and price.
Explore askVIC
Concierge questions
Is askVIC included with my Luxe Retreats stay?
Yes. askVIC is included as part of the Luxe Retreats concierge offering. Use it to explore ideas, communicate preferences and start planning wherever you are. Your dedicated concierge coordinates the personal arrangements, with availability and any additional charges confirmed before booking.
How do askVIC and my dedicated concierge work together?
askVIC gives you a convenient digital starting point for questions, inspiration and your travel preferences. Your dedicated concierge brings human judgment, local coordination and personal attention to the details. Requests that need supplier confirmation or a specific arrangement are handled with the concierge team.
What does a dedicated concierge help arrange?
Your concierge can help plan arrival transfers, private chefs, groceries, in-villa wellness, excursions and celebrations. Share what matters to your group, including dietary preferences, ages and the pace you want. Arrangements depend on the destination, property rules, provider availability and your approval of the cost.
Are private chefs, transfers and experiences included in the villa rate?
The concierge offering includes askVIC and personal planning support. Third-party services such as chefs, transport, yacht charters and wellness treatments are priced separately unless your proposal expressly includes them. Your concierge confirms the scope and charges before you commit.
Can I use askVIC while I am travelling?
Yes. Open askVIC on your phone to explore ideas and start a conversation while on the go. For time-sensitive changes to a confirmed stay, use the direct contact details supplied by your concierge. Your arrival information will explain the appropriate support channels.
When does concierge planning begin?
You can share your preferences while choosing your villa so the proposed stay reflects your priorities. Once the stay is confirmed, your concierge can develop the arrival plan and requested services in greater detail. Booking early is especially helpful for peak-season dining, specialist providers and larger celebrations.
Can you arrange authentic local experiences?
Tell us what you would love to discover, from a market visit or cooking lesson to art, architecture and time on the water. Your concierge can explore suitable local options and discuss the right pace for your group. Guides, access, operating conditions and prices are confirmed for your dates.
Does an askVIC conversation confirm a booking?
No. A conversation helps develop your plans and preferences. Villas and additional services are confirmed only through the applicable proposal, terms and payment process. Your concierge will explain what has been requested, what is available and what is confirmed.